FAQ

Wax melts are essentially wickless candles that, when burned, can fill a whole room with unique scents. By simply adding the wax to the top of the warmer and placing an unscented tea light in the bottom of the warmer, the wax will begin to melt and release the chosen scent into the air. 

Although we would love it if you were to purchase one of our wax melt burners to enjoy our uniquely shaped wax melts, it is not required to burn our wax melts using a head melts burner, our melts are compatible with numerous different styles of wax burners. 

Each melt should last 12 hours of continual burning. However the scent may linger meaning you should expect beyond 12 hours of Head Melts goodness.

Yes, All our wax and fragrance oils are vegan friendly. Head Melts will never be seen to use any materials derived from animal products. We stand against animal cruelty. 

Yes!! As a team of three, we work tirelessly around the clock creating our very own brain-shaped wax melts, so be sure every melt purchased is handmade with love by one of our own. 

With each product sold a charitable donation of 10% goes toward a charity which is very close to our hearts, Pieta House.

We aim to dispatch all orders within 3-5 working days of placing an order. This may change during busy periods. However, we aim to give your best-estimated delivery date based on said busy periods. All our orders will be delivered by our courier an post. 

If any products were broken during transit or you are unhappy with your order, please contact headmelts1@gmail.com, and we will be sure to resolve this issue for you as soon as we can.